Privacy Policy

1. Information We Collect

We gather personal information you voluntarily provide when you browse, register an account, place orders, or contact our customer service, including your full name, shipping address, email address, phone number, payment transaction records, and order details. We also automatically collect non-personal data such as your device model, browser type, IP address, website access time, browsing pages, and cookie data to optimize your shopping experience.

2. How We Use Your Information

All collected information is only used for legitimate business purposes as below:
  • Process, ship and track your orders smoothly, send logistics updates and order notifications to your email;
  • Verify payment identity and complete transaction settlement safely;
  • Reply to your consultation, return and refund requests, and provide after-sales support;
  • Optimize our website layout, product catalog and shopping functions based on user browsing habits;
  • Send occasional promotional newsletters and new product updates only if you opt in to receive marketing emails;
  • Comply with legal requirements and prevent fraudulent orders or unsafe transactions.
We will never sell, rent or trade your personal identifiable information to any third-party commercial vendors for marketing purposes without your explicit written consent.

3. Sharing of Your Personal Data

We may share limited necessary information with trusted third-party service providers who assist our business operations, under strict data protection agreements:
  • Logistics carriers: Only receive your delivery address to complete parcel shipment;
  • Payment processors: Process your payment securely without storing full credit card details on our website;
  • Authorized IT service partners: Maintain website server and security system.
We reserve the right to disclose your information if required by local laws, court orders or government regulatory requests.

4. Cookies & Tracking Tools

Our website uses cookies to remember your login status, shopping cart contents and preference settings, so you do not need to re-enter information on every visit. You can adjust cookie permission settings via your browser to reject or delete cookies at any time, but this may affect partial website functions like saving cart items.

5. Data Security Protection

We adopt industry-standard encryption technology to protect your personal and payment data during transmission and storage. Our website has security firewalls to block unauthorized access, data leakage or data theft risks. However, no online data transmission method can guarantee 100% absolute security, and you shall keep your account login password confidential to avoid account intrusion.

6. Your Rights Over Personal Information

You hold full rights to your personal data:
  1. Request a copy of all personal data we store about you;
  2. Correct inaccurate or incomplete shipping, contact and order information;
  3. Ask us to delete your account and all related personal records;
  4. Unsubscribe from marketing emails at any time by clicking the unsubscribe link in our mails;
  5. Restrict or object to our data collection and usage under legal conditions.
Submit your data request by contacting our customer support team with your registered email or order number. We will respond to valid requests within 10 business days.

7. Minors’ Privacy

Our online store targets adult shoppers aged 18 and above. We do not intentionally collect personal information from children under 18 years old. If you are a parent or guardian and find your minor child has submitted personal data to us without permission, please contact us immediately, and we will erase all relevant records right away.

8. Policy Updates

We may revise this Privacy Policy occasionally to match updated business operations or legal rules. All changes will be posted on this page with an updated effective date. Continued website browsing and shopping after revisions take effect means you agree to the updated policy terms.